Sales were strong, and your customers seemed genuinely excited to dive into your program.

But as the days pass, that initial excitement fades, and a gnawing worry starts to settle in.

You notice the engagement drop.

Your inbox, once buzzing with enthusiastic questions, has gone quiet.

Those customers you were so eager to help are starting to disappear, not showing up to calls, and skipping out on the community you worked so hard to build.

At first, you chalk it up to the usual suspects: maybe they’re not motivated enough, maybe they’re too busy, or maybe this just isn’t the right program for them.

But deep down, you’re beginning to question if there’s something more to the problem.

The fear of refunds and charge-backs looms large, but what really keeps you up at night is something much worse...

The creeping realization that your business, the one you’ve poured your heart into, might be on the brink of failing.

More emails, feedback surveys, tweaking the content—but nothing sticks. It’s like throwing darts in the dark, hoping something will hit. Each day, the frustration is growing.

You’re annoyed at your customers for not following through, resentful that they don’t see the value you’ve worked so hard to create.

And yet, there’s a part of you that wonders if this is your fault. If there’s something you’re missing, some fundamental flaw that’s keeping your program from truly resonating.

If you don’t confront this now, you’re risking more than just a few bad reviews.

Your reputation, your business, even your sense of purpose—all of it is on the line.

It’s not just about stopping the churn or boosting engagement; it’s about reclaiming the passion and confidence that got you here in the first place.

Imagine having a clear, actionable plan that not only stops the bleeding but transforms your program into a powerhouse of customer success.

What would you do to ensure that your customers don’t just buy your program but actually get results, rave about it, and want more?

Over the course of 4 hours, you’ll dive deep into understanding the real retention problem, craft intentional journeys that resonate, and build a retention pipeline that ensures your customers don’t just stay—they thrive.